Alorica, Inc. laying off 137 in La CrosseCompany formerly known as APACAlorica, Inc., formerly Expert Global Solutions (EGS) and APAC Customer Service in La Crosse, plans to lay off 137 people.
Consumer Reports: Customer service nightmareAlmost everyone has had to deal with customer service—to question a bill, request repairs, or return merchandise. And as the Consumer Reports National Research Center discovered, many have experiences they don't like!