DaneCom to be taken offline to rule out cause of emergency radio issues
Parts of DaneCom will be taken offline at the beginning of the year to determine if the county's new emergency communication system is causing emergency radio problems.
911_center
Soglin says he was threatened politically if he spoke out on 911 problems
Spokeswoman for county executive says mayor is mistaken
Madison Mayor Paul Soglin said he was threatened politically by Dane County Executive Joe Parisi over his statements on problems at the Dane County 911 Center.
Madison fire officials lay out Ebola response plan
MFD partners with CDC, emergency management, local hospitals, 911 Center
Officials with the Madison Fire Department said Thursday they are working to ensure they have a safe and effective Ebola virus response plan in place.
Dane Co. executive proposes stripping 911 Center Board of authority
Parisi to ask for authority over Dane County 911 Center
Dane County Executive Joe Parisi plans to ask the County Board to approve a change in how the 911 Center is governed; shifting its authority from what he calls a cumbersome bureaucracy to his office.
Family attorney explains legal action against Dane County
Lawyer: Man 'would have lived had the response been timely'
Attorney Terrance Polich said he is ready to bring Dane County and its 911 center director to court.
Family plans to sue Dane County for dispatch delays
Parents, brother of Chris Williams file legal document for 'wrongful death'
According to legal documents, the family of Chris Williams is ready to sue Dane County, its Public Safety Communications and 911 Center Director John Dejung.
Future of 911 center director will be decided at Thursday meeting
Board chair thinks decision should wait until performance review is complete
The future of Dane County 911 Center Director John Dejung will be decided by the Dane County Board of Supervisors on Thursday, despite a request from the leader of the 911 Center Board to delay the vote.
More than 5K callers wait longer than 40 seconds for 911 dispatch to answer
Delays in answer time spike in summer months, peak at 7 a.m.
Emergency callers to the Dane County 911 Center waited for more than 40 seconds for an operator to answer the phone a total of 5,476 times last year. That's an average of roughly 15 times per day.
Parisi pushes for agreements to speed emergency response time
Dane County Executive Joe Parisi is encouraging Madison and its neighbors to enter into automatic aid agreements to allow the closest firefighter to an emergency to respond, regardless of where they're from.
Fire dept.: Closer crews should assign themselves to emergencies
More than 100 complaints filed over computer-aided dispatch system
Madison Fire Department officials have told their members to assign themselves to emergencies throughout the city if they think they can get somewhere quickly. This comes after the department has experienced numerous computer-related problems with the Dane County 911 Center.
Supervisor: 'Something is going on' with delay of 911 Center director's contract
Contract renewal of director removed from board's Thursday agenda
The contract renewal of 911 Center Director John Dejung has been removed from the Dane County Board's Thursday agenda.
Dispatch to fatal fire delayed nearly 4 minutes
911 center director not able to account for 2 minutes of delay
A 51-year-old Madison native died in an apartment fire last October that took the Dane County 911 Center nearly four minutes to dispatch firefighters to. The three minutes and 48 seconds before fire crews were alerted is more than two minutes longer than the national standard set for getting firefighters to a structure fire.
Board suspends 911 call-answering protocols
Statistics: Questions dispatchers ask have dramatically increased length of call times
The Dane County 911 Center Board is temporarily suspending the list of questions required for every emergency caller that needs a police response.
Soglin: Current 911 system 'doesn't work now'
911 Center Board to take up Dane Co. executive's suggested changes Wednesday
Madison Mayor Paul Soglin said he was surprised that Dane County officials did not alert him as to the lengthy wait times for 911 callers. He said it was another example of a system "that doesn't work now."
Dane County executive vows changes coming to 911 system
Parisi plans to propose changes 1 week after expressing confidence in system
Dane County Executive Joe Parisi said he wants changes made to improve the performance of the county's 911 Center. This comes a week and a half after a News 3 investigation highlighted lengthy waits for emergency callers throughout the area.
Dane County executive still confident in 911 services despite data
Former 911 Center Board member was ‘stunned' by report on answer times
Dane County Executive Joe Parisi said he remains confident in the area's 911 services, despite data showing more than 4,000 calls over the last year took longer than 40 seconds to answer.
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